Privacy Policy

Last Updated: 11/9/2025

Laguna Baby Collective ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy ("Policy") describes how we collect, use, disclose, and protect the personal information of users of our website, lagunababycollective.com (the "Site"), and our services.

This Policy is incorporated by reference into our Terms and Conditions. By accessing or using our Site, you agree to the collection, use, and disclosure of your information in accordance with this Policy.

1. Information We Collect

We may collect several types of information from and about users of our Site, including:

  • a) Personal Information You Provide:
    • Contact details, such as your name, email address, phone number, and physical address.
    • Information provided through forms, applications, or inquiries, which may include details about your family's needs, professional qualifications, employment history, or other information necessary to provide our services.
    • Records and copies of your correspondence if you contact us.
  • b) Information Collected Automatically:
    • As you navigate the Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
    • Details of your visits to our Site, including traffic data, location data, logs, and other communication data.
    • Information about your computer and internet connection, including your IP address, operating system, and browser type.
    • This information is collected using cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our Site and Services.
  • To process your application or request for services.
  • To facilitate our matching services between families and childcare providers.
  • To communicate with you, respond to your inquiries, and send you information related to our services.
  • To improve and personalize the Site and our service offerings.
  • To maintain the safety, security, and integrity of our Site.
  • For compliance with our legal and regulatory obligations.
  • To enforce our Terms and Conditions.

3. How We Share Your Information

We do not sell your personal information. We may disclose your personal information in the following circumstances:

  • To Service Providers: To third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., website hosting, data analysis, email delivery).
  • To Facilitate Services: To registered families and/or potential nanny candidates as necessary to provide our placement and matching services. This sharing is a core function of our service and is done with the consent of the parties involved.
  • For Legal Reasons: If required to do so by law or in response to a valid request by public authorities (e.g., a court order or subpoena).
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • With Your Consent: For any other purpose disclosed by us when you provide the information.

4. Cookies and Tracking Technologies

We use cookies (small files placed on your device) and similar technologies to help us analyze our web traffic, understand user activity, and improve our Site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

5. Data Security

We have implemented reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. We cannot guarantee the security of your personal information transmitted to our Site.

6. Children's Privacy

Our Site is not intended for or directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

7. Your California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

  • Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and "sell" or "share."
  • Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.
  • Right to Opt-Out: You have the right to opt-out of the "sale" or "sharing" of your personal information.
  • Right to Correct: You have the right to request the correction of inaccurate personal information we hold about you.
  • Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To exercise these rights, please contact us at support@lagunababycollective.com. We may need to verify your identity before processing your request.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in our sole discretion. All changes are effective immediately when we post them. Your continued use of the Site following the posting of the revised Privacy Policy means that you accept and agree to the changes.

9. Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, please contact us at: support@lagunababycollective.com

Terms and Conditions

Last Updated: 11/9/2025

Welcome to lagunababycollective.com (the "Site"), owned and operated by Laguna Baby Collective ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of the Site and its content, features, and services (the "Services").

Please read these Terms carefully. By accessing, browsing, or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Site.

1. Use of the Site

  • Permitted Use: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for your personal, non-commercial use, solely for the purpose of gathering information about our services.
  • Prohibited Uses: You agree not to:
    • Use the Site in any way that violates any applicable federal, state, local, or international law or regulation.
    • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which, as determined by us, may harm us or users of the Site.
    • Use any robot, spider, or other automatic device, process, or means to access the Site for any purpose, including monitoring or copying any of the material on the Site.
    • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
    • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site.
    • Use the Site to transmit any commercial, advertising, or promotional materials without our prior written consent.

2. Intellectual Property Rights

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Laguna Baby Collective, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except for your own personal, non-commercial use.

3. Third-Party Links

The Site may contain links to other sites and resources provided by third parties. These links are provided for your convenience only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

4. Disclaimer of Warranties

Your use of the Site, its content, and any services obtained through the Site is at your own risk. The Site, its content, and any services obtained through the Site are provided on an "AS IS" and "AS AVAILABLE" basis, without any warranties of any kind, either express or implied.

Neither Laguna Baby Collective nor any person associated with us makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy, or availability of the Site.

5. Limitation of Liability

To the fullest extent provided by law, in no event will Laguna Baby Collective, its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the Site, any websites linked to it, any content on the Site, or any services obtained through the Site, including any direct, indirect, special, incidental, consequential, or punitive damages.

6. Indemnification

You agree to defend, indemnify, and hold harmless Laguna Baby Collective, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site.

7. Governing Law and Jurisdiction

All matters relating to the Site and these Terms, and any dispute or claim arising therefrom, shall be governed by and construed in accordance with the internal laws of the State of California without giving effect to any choice or conflict of law provision.

8. Changes to the Terms

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes.

9. Contact Information

To ask questions or comment about these Terms and Conditions, please contact us at: support@lagunababycollective.com